In the first instance, the school will look to contact parents/ carers and emergency contact numbers provided to the school on the data collection information.
If there is no contact by 4.30pm, the school will contact Children’s Social Services 03000 411111. Please note that if a school has not made contact with the Referral and Assessment Service by 5pm, calls may be handled by the Emergency Duty Team.
This may result in considerable delay to action being taken by Social Care. If Social Services are unable to deal with this issue immediately, a call will be made to the local Police. The school will continue to try to make contact with family.